Real-time optimization, powered by AI

Our routes recalculate automatically as new orders, cancellations and traffic change. Your customers stay informed, from pickup to doorstep.


AI connects drivers, customers, merchants, carriers and integrations around a delivery dashboard (sample data)

Custom-built tools for same-day delivery

The last mile is the most demanding part of delivery, and same-day makes it even harder. The 9 a.m. plan never holds until evening: an urgent request comes in at 2 p.m., a customer cancels, a bridge backs up.

Tools designed for next-day delivery calculate a route in the morning and stop there. So we built our own tools, based on our daily challenges on the road, feedback from our drivers and our clients' needs.

At the heart of this technology: dynamic routing and real-time route optimization, connecting you, our drivers and your customers.

Eight challenges, one technology

Every same-day delivery challenge has an answer, starting with real-time optimization.


The day never stops changing

New orders, cancellations, traffic: our routes recalculate automatically all day long. That's dynamic routing.

Every minute counts

One bad stop sequence and the last delivery arrives late. Our AI calculates the best stop order for each driver, based on pickup times.

Urgent orders can't wait

An urgent request due tonight? Automated dispatch assigns it right away to the best-placed driver.

Proof of delivery

The driver captures a photo and an electronic signature in their app at every hand-off. You'll find every proof in your client portal.

Real-time tracking

Your customers get a tracking link, with no app to install, and follow their delivery on a map, with arrival time.

Fewer missed deliveries

Customer not home, wrong address, unread instructions: a second attempt is costly. Customers know when the driver arrives and can reach them directly.

Peak periods

Holidays, Valentine's Day, month-end: volume spikes suddenly. The platform analyzes demand to forecast how many drivers will be needed, and when.

Traceability

Every delivery leaves a record: who handed it off, when, and with what proof. The full history is in your client portal, for your own checks and for your industry's requirements.

Connected to your tools

Your orders flow straight into our platform through integrations with Shopify, Square, UEAT, Deliverect and more, or via API. They're available to all our clients: no more double entry.

What it means for you

On time, more often

Fewer detours, less waiting. Routes that adapt to the day's surprises and automated dispatch help us keep our same-day promise, before 9 p.m.

Fewer calls

Your customers know where their order is. Real-time delivery tracking answers "When will it get here?" for you.

Proof, every time

For every question or dispute, you have an answer. The photo and electronic signature for every delivery are waiting in your client portal.

A local team

A Québec-based team, available in French and English. Our head office is in Saint-Lambert, and a team of drivers serves the Québec City region.

For every type of business

Pharmacies

End-to-end documented medication delivery, with coolers for temperature-sensitive products and $2,000,000 liability insurance. Every proof of delivery is available in your client portal.

Local businesses

Grocers, florists, retailers: your orders go out the same day with a local driver. Your customers track their order in real time, from your counter to their door.

E-commerce

Offer same-day delivery at checkout, with Shopify. Your orders flow straight into our platform, with no double entry, and your customers get a tracking link.

Distributors

Multi-stop routes, optimized every day, with proof of delivery for every client you serve. Real-time route optimization also fits in last-minute orders.

Improved every day, on the road

We built our technology ourselves and use it for every one of our deliveries. Every problem we meet on the road becomes an improvement.

Our drivers and clients tell us what works and what's missing, and the platform evolves accordingly.

An idea to improve your delivery experience? Write to support@onship.ca.

Have your own drivers?

Our technology is also available as white-label, for businesses that run their own fleet: pharmacies, restaurants, retailers and delivery companies.


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FAQ

What is dynamic routing? +
How fast do routes update? +
Do you handle urgent and same-day orders? +
How do delivery tracking and proof of delivery work? +
Who is this technology for? +
Can I use this technology with my own drivers? +

Let's grow your business together

Tell us about your deliveries: volume, territories, constraints. We'll show you how our technology and our drivers can make you more efficient.

Fill out our contact form or write to support@onship.ca.