Privacy Policy

I. Introduction

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

II. Collection of Personal Information

We collect the following information:

Last name
First name
Postal address
Postal code
Email address

The personal information we collect is gathered through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

III. Forms and Interactivity

Your personal information is collected through forms, namely:

Website registration form
Order form

We use the information collected for the following purposes:

Order tracking
Information / Promotional offers
Contact

Your information is also collected through the interactivity that may be established between you and our website, as follows:

Contact

We use the information collected for the following purposes:

Information or promotional offers

IV. Log Files and Cookies

We collect certain information through log files and cookies. This mainly includes the following:

IP address
Pages visited and requests
Time and date of connection

The use of such files allows us to:

Improve service and provide personalized welcome
Track orders
Statistics

V. Right to Object and Withdraw

We are committed to offering you a right to object and withdraw regarding your personal information.
The right to object means the possibility for users to refuse that their personal information be used for certain purposes stated at the time of collection.

The right to withdraw means the possibility for users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you may contact us at:

Email: info@onship.ca
Phone: 438-500-1175
Website section: https://www.onship.ca/contact

VI. Right of Access

We are committed to recognizing a right of access and rectification to individuals wishing to consult, modify, or even delete information concerning them.

This right may be exercised by contacting us at:

Email: info@onship.ca
Phone: 438-500-1175
Website section: https://www.onship.ca/contact

VII. Security

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

SSL protocol (Secure Sockets Layer)
PCI DSS standard (Payment Card Industry Data Security Standard)
Access management — authorized persons only
Computer backup
Username / password
Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers absolute security, a degree of risk is always present when using the Internet to transmit personal information.

VIII. Legislation

We are committed to complying with the legislative provisions set out in:

Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1)
Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable

IX. Person in Charge of the Protection of Personal Information

The person in charge of the protection of personal information is:

Charles Belzile
On Ship Ça
Email: support@onship.ca
Phone: 438-500-1175
Address: 680 Victoria Avenue, Suite 147, Saint-Lambert, Quebec J4P 3S1

For any questions regarding the protection of your personal information, please contact the person in charge. If you are not satisfied with the response, you may file a complaint with the Commission d'accès à l'information du Québec.